Shop & Studio
PH: 0400561405
Golden Artist Colors
Golden Artist Colors are American innovative acrylics of the highest quality.
For more information on Golden products please contact me via the Contact Us page or visit www.goldenpaints.com
Alice West Art aims to provide a more personal service specialising in Golden Artist Colors.
"I am an Artist myself, I have chosen Golden Artist Colors for my main brand because they are of the highest quality, highly pigmented, amazing consistency, exciting and innovative."
Paintings
Please contact me for commissions or enquiries about original art works. All paintings are produced with the best quality paints and materials. Frames and canvases are made to order with professional framers. To view my work in person at my studio, please make an appointment via the contact page.
Prints
All prints of original art are produced on a high resolution flatbed scanner, on fine art paper, 100% rag acid free museum quality archival paper and inks at professional Art reproduction printers and are printed especially for you.
Greeting Cards
All Card Designs are created from my original art work. Digitally printed on quality materials with a white envelope and blank inside.
Payments
Payment must be made in full and have cleared before your items are shipped. There are many payment options available to you during checkout. Including Afterpay, Paypal, Zippay, American Express, Mastercard, and Visa.
For information on Shipping click HERE
Postage/Shipping
Alice West Art ships Australia wide with Australia Post, occasionally with other couriers. Overseas available for Paintings & Prints soon.
All products are weighed and to give you the most accurate postage cost possible. All products are delivered via Australia Post with tracking. Large paintings are shipped by Australia Post or another Courier. Please select the postage options to suit you during checkout. If you have any other queries, please don't hesitate to contact us via the Contact Page.
Alice West Art tries to recycle packaging as much as possible to save waste.
Standard Shipping Rates
Small Satchels $10.95
Medium Satchels $14.95
Large Satchels $18.95
X-Lge Satchels $22.85
Bulky Items that don't fit in Satchels are calculated by weight and size.
Express Shipping Rates
Small Satchels $14.45
Medium Satchels $18.95
Large Satchels $23.45
X-Lge Satchels $31.35
Bulky Items that don't fit in Satchels are calculated by weight and size.
You may find during checkout that your postage is less than the rates above due to the number of parcels we are shipping. You can scroll to the bottom of your cart page to check the postage with the Shipping Calculator.
Delivery Times:
Please note that there may be delays with your parcel, no delivery time is gauranteed by any shipping company. However we do our best on our end to pack and send your order quickly within 24 - 48 hrs.
Art Supplies & Paintings Shipping Time Estimate
2 - 5 business days for regular post, but could be 5 - 10 business days for country areas.
1 - 2 business days for Express post, within the Express post network. Express post is not available to all areas.
Prints are printed/made to order especially for you, please allow 1 - 4 weeks for delivery.
If a parcel goes missing, please be aware that Alice West Art is not responsible in any way for your missing parcel, but will do our best to help you find it. When your order is processed you'll recieve an emial with a Tracking Number. You can use this to find out more about your order with Australia Post or another Courier.
Overseas orders:
Alice West Art does not ship Art Supplies overseas.
Art & Prints will be available to ship overseas except restricted areas soon.
In the case that a parcel goes missing, it can take some time to get sorted for overseas shipping. Please be aware that Alice West Art is not responsible in any way for your missing parcel, but will do our best to help you find it, and you'll be provided a tracking number to track your parcel. Alice West Art is not responsible for any customs fees or taxes that may be applicable to your parcel for your country and they are your responsibility to pay if there are any.
Purchases/Returns of Art Supplies
Please choose carefully.
Alice West Art does not accept refunds unless the product is faulty in some way, please contact me within 48 hrs of recieving your products regarding the matter along with photos of the problem. Refunds will be made in the same way that you initially paid.
Exchange is available for change of mind, products must be returned in original condition unopened within 7 days of delivery. Alice West Art is not responsible for any postage costs associated with exchange or if the product is damaged in the post when you return it, please make sure it's well packaged. If returning a product for exchange please include appropriate pre-paid packaging for your new product of choice to be return posted. e.g. Australia post satchel with tracking. If there are any other problems, please don’t hesitate to contact me.
Returns Policy For Art & Prints
Due to the sensitive nature of transporting art, returns and exchanges are not offered on prints or original works of art simply for change of mind. Prints are printed especially for you. I recommend that you have your prints professionally framed for the best preservation.
DO NOT HANG ART IN DAMP AREAS, IN DIRECT SUNLIGHT OR NEAR HEAT, e.g over a fireplace.
All artwork is handled with the utmost care during the packaging process. In the unlikely circumstance of your delivery being damaged in transit, please PHOTOGRAPH THE PACKAGING PRIOR to opening the parcel and then PHOTOGRAPH THE DAMAGED ART inside.
From the moment a painting is made, it begins to age. As the painting continues to age, both the paint film and priming lose flexibility and can become brittle. Expansion and contraction of the fabric support, due to absorption and release of moisture from the air, adds further strain which can lead to crack formation. I use the best quality materials to reduce the effects of ageing.
I do not accept any returns based on artwork ageing.
Send images to artist@alicewestart.com.au and I will replace your print with an identical one. For originals that are damaged during transit, please return your painting well packaged to Alice West Art, please contact me to arrange return shipping and I will replace it with a commission. Please note that the commission will be similar but may vary slightly. Due to the detailed nature of my paintings, it may take some time to re-paint the painting. Time will vary depending on the size and detail.
TESTIMONIALS:
J.O'Brien
Thank you so much for your patience and wonderful tuition on my 'Art Journey'. Iv'e learned so much and have a whole new appreciation for Art. You've also helped me share this new found pleasure with my family. Lots of Love.
J. Nelson
"Friendly, part of the community, had the products I want at a very reasonable price."
H. Kong Ngiau
"Alice West Art is a good place to get what I need. Good range and dependable delivery."
C. Kennedy
"Alice is a gifted highly talented Artist and I am so grateful to be apart of her workshops. Alice is thorough and has a great eye for detail and she is a teacher with enthusiasm, patience and kindness. Thank you for sharing your incredible talents with us."
C. Machiavelli
"We love your teaching style and we love coming to you. We all think you are absolutely amazing Alice."
A. Carey-Newman
"Alice is a fantastic art teacher. I have attended classes for over four years and look forward to my weekly sessions. I love the art work we produce. She also has a great range of art supplies."
PRIVACY POLICY:
Alice West Art Privacy Policy
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information for a custom order, for example.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
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as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
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when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
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if necessary to comply with a legal, such as retaining information about your purchases if required by tax law; and
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as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
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Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
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Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
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Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
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Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the Australia, US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
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Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
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Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
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Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
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Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.