- Studio/Shop
16 Legato Tce Palmview Qld 4553, by Appointment Only.
View map on contact page.
PH: 0400561405
Golden Artist Colors
Golden Artist Colors are American products of the highest quality.
For more information on Golden products please contact me via the Contact Us page or visit www.goldenpaints.com
Alice West Art aims to provide a more personal service specialising in Golden Artist Colors.
"I am an Artist myself, I have chosen Golden Artist Colors for my main brand because they are of the highest quality, highly pigmented, amazing consistency, exciting and innovative."
Paintings
Please contact me for commissions or enquiries about original art works. All paintings are produced with the best quality paints and materials. Frames and canvases are made to order with professional framers. To view my work in person at my studio, please make an appointment.
Prints
All prints of original art are produced on a high resolution flatbed scanner, on fine art paper, 100% rag acid free museum quality archival paper and inks at professional Art reproduction printers and are printed especially for you.
Greeting Cards
All Card Designs are created from my original art work. Digitally printed on quality materials with a white envelope and blank inside.
Payments
Payment must be made in full and have cleared before your items are shipped. There are many payment options available to you during checkout. Including Afterpay, Paypal, Zippay, American Express, Mastercard, and Visa.
Postage/Shipping
Alice West Art ships Australia wide. Overseas available for Paintings & Prints soon.
All products are weighed and to give you the most accurate postage cost possible. All products are delivered via Australia Post with tracking. Large paintings are shipped by Australia Post or another Courier. Please select the postage options to suit you during checkout. If you have any other queries, please don't hesitate to contact us via the Contact Page.
Alice West Art tries to recycle packaging as much as possible to save waste.
Delivery Times:
Please note that there may be delays with your parcel, no delivery time is gauranteed by any shipping company. However we do our best on our end to pack and send your order quickly.
Art Supplies & Other
Normally 2 - 5 business days for regular post, but could be 5 - 10 business days for country areas.
Normally 1 - 2 business days for Express post, within the Express post network. Express post is not available to all areas.
Paintings 3 - 7 business days by Australia Post or a courier within Australia.
Prints are printed/made to order especially for you, please allow 1 - 4 weeks for delivery
If a parcel goes missing, please be aware that Alice West Art is not responsible in any way for your missing parcel, but will do our best to help you find it.
Overseas orders:
Alice West Art does not ship Art Supplies overseas.
Art & Prints will be available to ship overseas except restricted areas soon.
In the case that a parcel goes missing, it can take some time to get sorted for overseas shipping. Please be aware that Alice West Art is not responsible in any way for your missing parcel, but will do our best to help you find it, and you'll be provided a tracking number to track your parcel. Alice West Art is not responsible for any customs fees or taxes that may be applicable to your parcel for your country and they are your responsibility to pay if there are any.
Purchases/Returns of Art Supplies
Please choose carefully. All my products are high quality and made from high quality materials. Alice West Art does not accept refunds unless the product is faulty in some way, please contact me within 48 hrs of recieving your products regarding the matter along with photos of the problem. Refunds will be made in the same way that you initially paid. Exchange is available for change of mind, products must be returned in original condition unopened within 7 days of delivery. Alice West Art is not responsible for any postage costs associated with exchange or if the product is damaged in the post when you return it, please make sure it's well packaged. If returning a product for exchange please include appropriate pre-paid packaging for your new product of choice to be return posted. e.g. Australia post satchel with tracking. If your product is damaged during delivery, please contact me within 2 days of delivery. If there are any other problems, please don’t hesitate to contact me.
Returns Policy For Art & Prints
Due to the sensitive nature of transporting art, returns and exchanges are not offered on prints or original works of art simply for change of mind. Prints are printed especially for you. I recommend that you have your prints professionally framed for the best preservation.
DO NOT HANG ART IN DAMP AREAS, IN DIRECT SUNLIGHT OR NEAR HEAT, e.g over a fireplace.
All artwork is handled with the utmost care during the packaging process. In the unlikely circumstance of your delivery being damaged in transit, please PHOTOGRAPH THE PACKAGING PRIOR to opening the parcel and then PHOTOGRAPH THE DAMAGED ART inside.
From the moment a painting is made, it begins to age. As the painting continues to age, both the paint film and priming lose flexibility and can become brittle. Expansion and contraction of the fabric support, due to absorption and release of moisture from the air, adds further strain which can lead to crack formation. I use the best quality materials to reduce the effects of ageing.
I do not accept any returns based on artwork ageing.
Send images to artist@alicewestart.com.au and I will replace your print with an identical one. For originals that are damaged during transit, please return your painting well packaged to Alice West Art, please contact me to arrange return shipping and I will replace it with a commission. Please note that the commission will be similar but may vary slightly. Due to the detailed nature of my paintings, it may take some time to re-paint the painting. Time will vary depending on the size and detail.
TESTIMONIALS:
J.O'Brien
Thank you so much for your patience and wonderful tuition on my 'Art Journey'. Iv'e learned so much and have a whole new appreciation for Art. You've also helped me share this new found pleasure with my family. Lots of Love.
J. Nelson
"Friendly, part of the community, had the products I want at a very reasonable price."
H. Kong Ngiau
"Alice West Art is a good place to get what I need. Good range and dependable delivery."
C. Kennedy
"Alice is a gifted highly talented Artist and I am so grateful to be apart of her workshops. Alice is thorough and has a great eye for detail and she is a teacher with enthusiasm, patience and kindness. Thank you for sharing your incredible talents with us."
C. Machiavelli
"We love your teaching style and we love coming to you. We all think you are absolutely amazing Alice."
A. Carey-Newman
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